/* === PAGE HELP STYLES === */

/* Hero Section Styles */
.help-hero {
    min-height: 100vh;
    padding: var(--space-2xl) 0;
    margin-bottom: 0 !important;
}

.help-hero .hero-3d-scene {
    opacity: 0.6;
}

.help-hero .hero-helio-title {
    margin-bottom: var(--space-sm);
}

.help-hero .help-search {
    margin-top: var(--space-xl);
    max-width: 650px;
}

.help-hero .help-search .search-container {
    background: rgba(255, 255, 255, 0.9);
    backdrop-filter: blur(10px);
    border: 1px solid rgba(0, 0, 0, 0.05);
}

/* FAQ Wrapper for Visual Separation */
.help-faq-section-wrapper {
    background: var(--card-bg); /* Use base secondary-bg or light-gray */
    position: relative;
    border-top: 1px solid var(--border-color);
    border-bottom: 1px solid var(--border-color);
}

.help-faq-section-wrapper::before {
    content: '';
    position: absolute;
    top: 0;
    left: 0;
    right: 0;
    height: 100px;
    background: linear-gradient(to bottom, rgba(0,0,0,0.02), transparent);
    pointer-events: none;
}

.help-page {
    padding: var(--space-2xl) 0;
    max-width: 1200px;
    margin: 0 auto;
}

.help-page section {
    margin-bottom: var(--space-2xl);
}

.help-page h2 {
    font-size: var(--text-2xl);
    font-weight: 700;
    margin-bottom: var(--space-lg);
    text-align: center;
    color: var(--text-primary);
}

/* Old Page Header (hidden if Hero used) */
.help-page .page-header {
    text-align: center;
    margin-bottom: var(--space-2xl);
    display: none;
}

/* Help Search */
.help-search {
    max-width: 700px;
    margin: 0 auto var(--space-2xl) auto;
    position: relative;
}

.help-search .search-container {
    display: flex;
    box-shadow: var(--shadow-lg);
    border-radius: var(--border-radius-pill);
    background: #fff;
    padding: 6px;
    border: 1px solid var(--border-color);
}

.help-search .search-input {
    flex-grow: 1;
    border: none;
    padding: 12px 24px;
    font-size: var(--text-lg);
    border-radius: var(--border-radius-pill) 0 0 var(--border-radius-pill);
    outline: none !important;
}

.help-search .search-btn {
    background: var(--primary-color);
    color: #fff;
    border: none;
    padding: 0 28px;
    border-radius: var(--border-radius-pill);
    cursor: pointer;
    transition: var(--transition);
    display: flex;
    align-items: center;
    justify-content: center;
}

.help-search .search-btn:hover {
    background: var(--primary-dark);
    transform: translateY(-1px);
}

.help-search .search-suggestions {
    position: absolute;
    top: calc(100% + 10px);
    left: 0;
    right: 0;
    background: #fff;
    border: 1px solid var(--border-color);
    border-radius: var(--radius-lg);
    display: none;
    z-index: 100;
    box-shadow: var(--shadow-xl);
    overflow: hidden;
}

.search-result {
    padding: 12px 20px;
    cursor: pointer;
    transition: var(--transition);
}

.search-result:hover {
    background: var(--secondary-color);
}

/* Popular Questions */
.questions-grid {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: var(--space-lg);
}

.question-card {
    background: #fff;
    padding: var(--space-xl);
    border-radius: var(--radius-lg);
    border: 1px solid var(--border-color);
    text-align: center;
    transition: var(--transition);
    cursor: pointer;
}

.question-card:hover {
    transform: translateY(-8px);
    box-shadow: var(--shadow-xl);
    border-color: var(--primary-color);
}

.question-icon {
    width: 64px;
    height: 64px;
    background: var(--secondary-color);
    color: var(--primary-color);
    border-radius: var(--radius-sm);
    display: flex;
    align-items: center;
    justify-content: center;
    margin: 0 auto var(--space-md) auto;
    font-size: 1.75rem;
}

.question-card h3 {
    font-size: var(--text-lg);
    font-weight: 700;
    margin-bottom: var(--space-xs);
    color: var(--text-primary);
}

.question-card p {
    color: var(--text-secondary);
    font-size: var(--text-sm);
    margin-bottom: 0;
}

/* Categories Nav */
.categories-nav {
    display: flex;
    justify-content: center;
    flex-wrap: wrap;
    gap: var(--space-sm);
    margin-bottom: var(--space-xl);
}

.category-btn {
    padding: 10px 24px;
    border-radius: var(--border-radius-pill);
    border: 1px solid var(--border-color);
    background: #fff;
    color: var(--text-secondary);
    font-weight: 600;
    cursor: pointer;
    transition: var(--transition);
}

.category-btn.active, .category-btn:hover {
    background: var(--primary-color);
    color: #fff;
    border-color: var(--primary-color);
    box-shadow: var(--shadow-md);
}

/* Help Content */
.help-category {
    display: none;
    animation: fadeIn 0.4s ease;
}

.help-category.active {
    display: block;
}

@keyframes fadeIn {
    from { opacity: 0; transform: translateY(10px); }
    to { opacity: 1; transform: translateY(0); }
}

.help-category h3 {
    font-size: var(--text-xl);
    font-weight: 700;
    margin-bottom: var(--space-lg);
    color: var(--primary-color);
}

.faq-list {
    display: flex;
    flex-direction: column;
    gap: var(--space-md);
}

.faq-item {
    border: 1px solid var(--border-color);
    border-radius: var(--radius-lg);
    overflow: hidden;
    background: #fff;
    transition: var(--transition);
}

.faq-item:hover {
    border-color: var(--primary-color);
}

.faq-question {
    padding: var(--space-lg) var(--space-xl);
    display: flex;
    justify-content: space-between;
    align-items: center;
    cursor: pointer;
    background: #fff;
}

.faq-question h4 {
    margin: 0;
    font-size: var(--text-lg);
    font-weight: 600;
    color: var(--text-primary);
}

.faq-toggle {
    font-size: 1.5rem;
    font-weight: 300;
    color: var(--primary-color);
    transition: var(--transition);
}

.faq-item.active .faq-toggle {
    transform: rotate(45deg);
}

.faq-answer {
    padding: 0 var(--space-xl);
    max-height: 0;
    overflow: hidden;
    transition: all 0.5s cubic-bezier(0, 1, 0, 1);
    background: #fff;
}

.faq-item.active .faq-answer {
    padding: 0 var(--space-xl) var(--space-lg) var(--space-xl);
    max-height: 2000px;
    transition: all 0.5s cubic-bezier(1, 0, 1, 0);
}

.faq-answer p {
    color: var(--text-secondary);
    line-height: 1.6;
}

.faq-answer ol, .faq-answer ul {
    color: var(--text-secondary);
    padding-left: var(--space-lg);
}

.faq-answer li {
    margin-bottom: var(--space-xs);
}

/* Support Contacts */
.contact-methods {
    display: grid;
    grid-template-columns: repeat(2, 1fr);
    gap: var(--space-lg);
    margin-top: var(--space-xl);
}

.contact-method {
    padding: var(--space-2xl) var(--space-lg);
    background: var(--card-bg);
    border-radius: var(--radius-xl);
    transition: var(--transition);
    text-align: center;
    border: 1px solid var(--border-color);
}

.contact-method:hover {
    background: #fff;
    box-shadow: var(--shadow-xl);
    border-color: var(--primary-color);
}

.contact-icon {
    font-size: 2.5rem;
    color: var(--primary-color);
    margin-bottom: var(--space-lg);
}

.contact-method h3 {
    font-size: var(--text-xl);
    font-weight: 700;
    margin-bottom: var(--space-xs);
    color: var(--text-primary);
}

.contact-method p {
    font-size: var(--text-base);
    color: var(--text-primary);
    margin-bottom: var(--space-xs);
}

.contact-method .response-time {
    font-size: var(--text-xs);
    color: var(--text-muted);
    font-weight: 500;
}

.open-chat {
    margin-top: var(--space-lg);
}

/* Feedback Form Area */
.feedback-form-section {
    max-width: 800px;
    margin: 0 auto;
}

.support-form {
    background: #fff;
    padding: var(--space-2xl);
    border-radius: var(--radius-xl);
    border: 1px solid var(--border-color);
    box-shadow: var(--shadow-lg);
}

.form-row {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: var(--space-lg);
}

.form-group {
    margin-bottom: var(--space-lg);
}

.form-group label {
    display: block;
    margin-bottom: var(--space-xs);
    font-weight: 600;
    color: var(--text-primary);
    font-size: var(--text-sm);
}

.form-group input, .form-group select, .form-group textarea {
    width: 100%;
    padding: 12px 16px;
    border-radius: var(--radius-sm);
    border: 1px solid var(--border-color);
    background: var(--card-bg);
    color: var(--text-primary);
    outline: none;
    transition: var(--transition);
}

.form-group input:focus, .form-group select:focus, .form-group textarea:focus {
    border-color: var(--primary-color);
    background: #fff;
    box-shadow: 0 0 0 4px var(--secondary-color);
}

.form-group small {
    display: block;
    margin-top: var(--space-xs);
    color: var(--text-muted);
    font-size: var(--text-xs);
}

.btn-primary {
    background: var(--primary-color);
    color: #fff;
    border: none;
    padding: 12px 32px;
    border-radius: var(--border-radius-pill);
    font-weight: 600;
    transition: var(--transition);
    cursor: pointer;
}

.btn-primary:hover {
    background: var(--primary-dark);
    transform: translateY(-2px);
    box-shadow: var(--shadow-md);
}

/* Feedback CTA Section */
.feedback-cta-section {
    margin-top: 4rem;
    margin-bottom: 2rem;
}

.feedback-cta-card {
    transition: var(--transition);
    border: 1px solid var(--border-color) !important;
}

.feedback-cta-card:hover {
    transform: translateY(-5px);
    box-shadow: var(--shadow-lg) !important;
    border-color: var(--primary-color) !important;
}

/* Modal Form Styles */
#supportFormModal {
    z-index: 99999 !important;
}

#supportFormModal .modal-dialog {
    max-width: 800px;
    margin-right: auto;
    margin-left: auto;
}

#supportFormModal .modal-content {
    max-width: 100%;
    max-height: none;
    background: #fff;
    border: none;
    border-radius: 20px !important;
    box-shadow: 0 25px 50px -12px rgba(0, 0, 0, 0.5);
}

#supportFormModal .modal-header {
    border-bottom: 1px solid rgba(0,0,0,0.05) !important;
    background-color: #f8f9fa !important;
    padding: 1.5rem 2.5rem !important;
}

#supportFormModal .modal-body {
    padding: 0 !important;
}

#supportFormModal .form-label {
    margin-bottom: 0.5rem;
    color: #4b5563;
    font-size: 0.95rem;
    display: block;
}

#supportFormModal .form-control, 
#supportFormModal .form-select {
    padding: 0.85rem 1.2rem;
    border: 1px solid #e5e7eb;
    background-color: #f9fafb;
    border-radius: 12px;
    transition: all 0.2s ease;
    font-size: 1rem;
}

#supportFormModal .input-group-text {
    border: 1px solid #e5e7eb;
    background-color: #f3f4f6;
    color: #374151;
    font-family: monospace;
    font-size: 1.2rem;
    padding-left: 1.5rem;
    padding-right: 1.5rem;
    border-top-left-radius: 12px;
    border-bottom-left-radius: 12px;
}

#supportFormModal .input-group .form-control {
    border-top-left-radius: 0;
    border-bottom-left-radius: 0;
}

#supportFormModal .form-control:focus, 
#supportFormModal .form-select:focus {
    border-color: var(--primary-color);
    background-color: #fff;
    box-shadow: 0 0 0 4px rgba(var(--primary-rgb), 0.1);
}

#supportFormModal textarea.form-control {
    min-height: 120px;
}

#supportFormModal .btn-primary {
    padding: 1rem 2rem;
    font-size: 1.1rem;
    letter-spacing: -0.01em;
    background: var(--primary-color);
    border: none;
    border-radius: 12px;
    transition: all 0.3s ease;
}

#supportFormModal .btn-primary:hover {
    background: var(--primary-dark);
    transform: translateY(-2px);
    box-shadow: 0 10px 20px -5px rgba(var(--primary-rgb), 0.4);
}

#supportFormModal .form-text {
    color: #6b7280;
}

#supportFormModal .btn-close:focus {
    box-shadow: none;
}

/* Spinner adjustment */
.spinner-border-sm {
    width: 1rem;
    height: 1rem;
    border-width: 0.2em;
}

.faq-item.highlight {
    border-color: var(--primary-color);
    box-shadow: 0 0 0 4px var(--secondary-color);
}

.qstre-custom-notification {
    position: fixed;
    bottom: 20px;
    right: 20px;
    padding: 15px 25px;
    border-radius: var(--radius-sm);
    background: #fff;
    box-shadow: 0 10px 30px rgba(0,0,0,0.15);
    z-index: 2147483647 !important;
    transform: translateY(100px);
    opacity: 0;
    transition: transform 0.35s ease, opacity 0.35s ease;
    pointer-events: auto;
    max-width: 380px;
    word-break: break-word;
}

.qstre-custom-notification.show {
    transform: translateY(0);
    opacity: 1;
}
.qstre-custom-notification.success {
    border-left: 4px solid var(--success-color);
}
.qstre-custom-notification.error {
    border-left: 4px solid var(--danger-color);
}
.qstre-custom-notification.info {
    border-left: 4px solid var(--primary-color);
}

/* Responsive Styles */
@media (max-width: 991px) {
    .questions-grid, .contact-methods {
        grid-template-columns: repeat(2, 1fr);
    }
}

@media (max-width: 767px) {
    .questions-grid, .contact-methods, .form-row {
        grid-template-columns: 1fr;
    }
    
    .help-page .page-header h1 {
        font-size: 2.5rem;
    }
    
    .support-form {
        padding: var(--space-xl);
    }
}